Clerical worker
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| Name in other languages (French, German) |
| FR: Employé /employée administratif, Agent d'exploitation transport DE: Kaufleute für Büromanagement, Industriekaufleute, Bürokaufleute EL: βοηθός γραφείου |
| Sectors that are recruiting |
| Public service, commercial and industrial companies |
| Type of mobility |
| Vertical |
| Job purpose |
| Clerical workers organise and process office management duties as experts of transport service administrative tasks. They also carry out commercial activities in areas such as order processing, procurement, accounting, marketing and personnel management. |
| Main activities |
| Carrying out organisational and commercial-administrative activities, supporting staff scheduling and purchase external services, looking after customers, participating in order processing, writing invoices and monitoring incoming payments. In the public service they support citizens, |
| Future possible career development |
| Office manager, Corporate trainer |
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| Percentages of compatibility |
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| • Percentage of compatibility regarding transversal work situation - compared to a lorry driver |
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| • Percentage of compatibility regarding technical skills, competences & knowledge - compared to a lorry driver |
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| • Percentage of compatibility regarding transversal work situation - compared to a coach driver |
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| • Percentage of compatibility regarding technical skills, competences & knowledge - compared to a coach driver |
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| Level of competencies expected for a level IV automation |
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| • EQF level of certification needed |
| Level 4 |
| • Other prerequisites (if applicable) |
| IT skills |
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| Transversal work situation scoring |
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| • Use of computer tools |
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| • Reading or writing documents |
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| •Communicating |
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| • Working in a team |
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| • Management, supervision |
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| • Work rhythm |
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| • Autonomy in procedures |
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| • Repetitive dimension of work |
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| • Working under pressure |
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| • Emotional load |
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| Technical competencies, skills and knowledge |
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| Work environment |
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| • Organisational context |
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| • Business contacts |
| Managing director, Office manager Commercial staff, Clients |
| • Pace of work |
| Regular shifts |
| • Reporting line |
| Office manager, typically head of team or department |
| • Business travel |
| Rarely |