Clerical worker

 
Name in other languages (French, German)
FR: Employé /employée administratif, Agent d'exploitation transport DE: Kaufleute für Büromanagement, Industriekaufleute, Bürokaufleute EL: βοηθός γραφείου
Sectors that are recruiting
Public service, commercial and industrial companies
Type of mobility
Vertical
Job purpose
Clerical workers organise and process office management duties as experts of transport service administrative tasks. They also carry out commercial activities in areas such as order processing, procurement, accounting, marketing and personnel management.
Main activities
Carrying out organisational and commercial-administrative activities, supporting staff scheduling and purchase external services, looking after customers, participating in order processing, writing invoices and monitoring incoming payments. In the public service they support citizens,
Future possible career development
Office manager, Corporate trainer
 
Percentages of compatibility
 
•  Percentage of compatibility regarding transversal work situation - compared to a lorry driver
74%
• Percentage of compatibility regarding technical skills, competences & knowledge - compared to a lorry driver
17%
• Percentage of compatibility regarding transversal work situation - compared to a coach driver
70%
• Percentage of compatibility regarding technical skills, competences & knowledge - compared to a coach driver
12%
 
Level of competencies expected for a level IV automation
 
• EQF level of certification needed
Level 4
• Other prerequisites (if applicable)
IT skills
 
Transversal work situation scoring
 
• Use of computer tools
85%
• Reading or writing documents
100%
•Communicating
50%
• Working in a team
90%
• Management, supervision
50%
• Work rhythm
35%
• Autonomy in procedures
60%
• Repetitive dimension of work
25%
• Working under pressure
40%
• Emotional load
15%
 
Technical competencies, skills and knowledge
 
 
Work environment
 
• Organisational context
-
• Business contacts
Managing director, Office manager Commercial staff, Clients
• Pace of work
Regular shifts
• Reporting line
Office manager, typically head of team or department
• Business travel
Rarely