Freight transport dispatcher

 
Name in other languages (French, German)
FR: Dispatcheur /dispatcheuse transport de marchandises, Chef de trafic, Dispatcheur régulateur DE: Disponent/in EL: διαχειριστής εμπορευματικών μεταφορών/διαχειρίστρια εμπορευματικών μεταφορών
Sectors that are recruiting
Carrier
Type of mobility
Vertical
Job purpose
As a transport specialist, the main task of freight transport dispatchers is to optimise the rounds and to supervise the transport of goods from routing to delivery.
Main activities
Managing the activity of the drivers, controling the fleet and the availability of vehicles, controling the transport plan and its profitability, administrative processing of operations, carrying out quality improvement actions
Future possible career development
Fleet manager, Operations manager, Branch or site manager
 
Percentages of compatibility
 
•  Percentage of compatibility regarding transversal work situation - compared to a lorry driver
89%
• Percentage of compatibility regarding technical skills, competences & knowledge - compared to a lorry driver
21%
• Percentage of compatibility regarding transversal work situation - compared to a coach driver
84%
• Percentage of compatibility regarding technical skills, competences & knowledge - compared to a coach driver
12%
 
Level of competencies expected for a level IV automation
 
• EQF level of certification needed
Level 5
• Other prerequisites (if applicable)
1 to 2 years' experience as an operations officer, might be required to specialise
 
Transversal work situation scoring
 
• Use of computer tools
85%
• Reading or writing documents
100%
•Communicating
20%
• Working in a team
80%
• Management, supervision
50%
• Work rhythm
50%
• Autonomy in procedures
75%
• Repetitive dimension of work
25%
• Working under pressure
100%
• Emotional load
45%
 
Technical competencies, skills and knowledge
 
 
Work environment
 
• Organisational context
In companies with a significant courier activity, the role of the dispatcher would be to process what arrives on a platform and distribute it between the vehicles.
• Business contacts
Truck worker, Managing director, Clients
• Pace of work
Partly shifting schedules
• Reporting line
Managing director
• Business travel
None