Freight transport dispatcher
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| Name in other languages (French, German) |
| FR: Dispatcheur /dispatcheuse transport de marchandises, Chef de trafic, Dispatcheur régulateur DE: Disponent/in EL: διαχειριστής εμπορευματικών μεταφορών/διαχειρίστρια εμπορευματικών μεταφορών |
| Sectors that are recruiting |
| Carrier |
| Type of mobility |
| Vertical |
| Job purpose |
| As a transport specialist, the main task of freight transport dispatchers is to optimise the rounds and to supervise the transport of goods from routing to delivery. |
| Main activities |
| Managing the activity of the drivers, controling the fleet and the availability of vehicles, controling the transport plan and its profitability, administrative processing of operations, carrying out quality improvement actions |
| Future possible career development |
| Fleet manager, Operations manager, Branch or site manager |
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| Percentages of compatibility |
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| • Percentage of compatibility regarding transversal work situation - compared to a lorry driver |
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| • Percentage of compatibility regarding technical skills, competences & knowledge - compared to a lorry driver |
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| • Percentage of compatibility regarding transversal work situation - compared to a coach driver |
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| • Percentage of compatibility regarding technical skills, competences & knowledge - compared to a coach driver |
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| Level of competencies expected for a level IV automation |
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| • EQF level of certification needed |
| Level 5 |
| • Other prerequisites (if applicable) |
| 1 to 2 years' experience as an operations officer, might be required to specialise |
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| Transversal work situation scoring |
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| • Use of computer tools |
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| • Reading or writing documents |
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| •Communicating |
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| • Working in a team |
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| • Management, supervision |
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| • Work rhythm |
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| • Autonomy in procedures |
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| • Repetitive dimension of work |
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| • Working under pressure |
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| • Emotional load |
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| Technical competencies, skills and knowledge |
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| Work environment |
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| • Organisational context |
| In companies with a significant courier activity, the role of the dispatcher would be to process what arrives on a platform and distribute it between the vehicles. |
| • Business contacts |
| Truck worker, Managing director, Clients |
| • Pace of work |
| Partly shifting schedules |
| • Reporting line |
| Managing director |
| • Business travel |
| None |